Our Awards

SG Cares Giving Week – Certificate of Appreciation

Metropolis was awarded this certificate for its contribution to advocating SG Cares Giving Week through various public channels such as website, email, facebook and thus spreading the spirit of giving. Metropolis played a role in helping raise awareness and inspire more people to give back to the community.

CTC Frontier Award

Metropolis Security Systems was recognized by the Union of Security Employees (USE) with the CTC Frontier Award for being an early adopter in implementing security solutions using both technology and manpower. Metropolis  continually strives to leverage the latest technologies available to offer our clients the best security solutions while enabling our security workforce to upskill and upgrade themselves.

Singapore Security Industry Awards 2023

Metropolis Security won multiple awards at the SSIA 2023 held on Friday, Nov 17, 2023. Read more details here

Excellent Service Award 2023

13 staff of Metropolis Security were awarded the Excellent Service Award 2023, instituted by the Singapore Retail Association.

Metropolis Security wins ‘Tripartite Alliance Award (TAA)’

Metropolis Security Systems is proud to announce that it has received the ‘𝗧𝗿𝗶𝗽𝗮𝗿𝘁𝗶𝘁𝗲 𝗔𝗹𝗹𝗶𝗮𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 (𝗧𝗔𝗔) 𝟮𝟬𝟮𝟯’ on Nov 03, 2023. The award ceremony was held at the Raffles City Convention Centre.

Metropolis Security was recognized with the award Fair & Progressive Employment Practices

Metropolis Security wins ‘Tripartite Alliance Award (TAA)’

Metropolis Security Systems is proud to announce that it has received the ‘𝗧𝗿𝗶𝗽𝗮𝗿𝘁𝗶𝘁𝗲 𝗔𝗹𝗹𝗶𝗮𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 (𝗧𝗔𝗔) 𝟮𝟬𝟮𝟯’ on Nov 03, 2023. The award ceremony was held at the Raffles City Convention Centre.

Metropolis Security was recognized with the award Age Inclusive Practices

USE Management Recognition Award September 2023

Metropolis Security Systems received this award for “positive contributions towards Better Wages, Better Welfare & Better Work Prospects” for the security industry. The accolade is reflected in our Company Vision to set a high industry standard in caring and providing for our workforce.

Mr.Ardi Bin Amir, President of the Union of Security Employees (USE), presented the award to Mr.James Soh, our Director.

ACSA Educational Awards 2023

Metropolis Security is gratified to support the ACSA Educational Awards  that aim to support deserving children of financially constrained security officers and other staff employed by ACSA members. Giving back to our community is integral to us as an organization.

Golden Circle Best Employer 2023

Metropolis Security Systems and our valued staff received several prestigious awards at the Security Officers’ Day Awards organized by Security Association Singapore on 24 Jul 2023.

Inaugural Golden Circle Best Employer Award, recognizing our outstanding employment practices.

Outstanding Officer and Job Redesign awards for 41 of our Security Officers, exemplifying exceptional performance and service excellence in safeguarding our client properties.

Security Officer of the Year Award to SSO Koh Keng Wei, for consistently delivering high performance and exemplary service excellence. Read more here: https://www.zaobao.com.sg/news/singapore/story20230724-1417091

Kudos to all!

Security Officer of the Year Award 2023

𝗠𝗿.𝗞𝗼𝗵 𝗞𝗲𝗻𝗴 𝗪𝗲𝗶 is a proud recipient of the 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 𝗔𝘄𝗮𝗿𝗱 from the Security Association Singapore. He was given this award on the occasion of the International Security Officers’ Day, commemorated on July 24, 2023.  The entire Metropolis team is proud of this recognition for one of our own.

Progressive Wage Mark Plus Awarded April 2023

The Progressive Wage (PW) Mark is an accreditation scheme to recognise eligible firms that pay progressive wages to lower-wage workers. It is administered by the Singapore Business Federation on behalf of the Tripartite Partners, comprising the Ministry of Manpower (MOM), National Trades Union Congress (NTUC) and Singapore National Employers Federation (SNEF).

The Progressive Wage Mark Plus accreditation recognises firms that meet the eligiblity criteria for the PW Mark and also adopted the Tripartite Standard on Advancing Well-Being of Lower-Wage Workers (TS-LWW).

Metropolis Security Systems is proud to be awarded the Progressive Wage Mark Plus accreditation.

SG Cares Giving Week 2022 Gold Partner

Metropolis Security Systems is proud to be part of SG Cares Giving Week 2022 as a Gold Partner. Together with Muscular Dystrophy Association (Singapore), we organised a workshop for staff volunteers to learn more about MDAS and volunteered to distribute MDAS flyers within HDB estates.

SG Cares Giving Week is a key initiative of the national SG Cares movement held annually from 1 to 7 December, that celebrates the spirit of giving and seeks to make giving part of our way of life.

Organised by the National Volunteer & Philanthropy Centre (NVPC), in collaboration with SG Cares Office and National Council of Social Service (NCSS), the SG Cares Giving Week aims to inspire individuals, businesses, non-profit organisations and the community to give their best for others by sharing their Time, Talent, Treasure and Voice in support of any cause they are passionate about, in all ways, big and small. These are the little acts, when multiplied by millions, that make a world of difference.

Together, let’s build a Singapore that cares.

SkillsFuture Employer Awards November 2022

Metropolis Security Systems was awarded SkillsFuture Employer Awards 2022 (Gold) by SkillsFuture Singapore and was graced by GOH President Halimah Yacob on 22 November 2022.

The SkillsFuture Employer Awards recognize exemplary employers who are strong advocates of continuous learning at the workplace, invested in their employees’ skills development, and supported national manpower objectives, such as SkillsFuture initiatives.

This is the second time that Metropolis Security Systems has been awarded since 2019.

Singapore Security Industry Awards November 2022

Metropolis Security Systems has been awarded the Singapore Security Industry Awards 2022 organised by Security Association Singapore on 13 November 2022. We clinched awards in the following categories:

-Best Systems Integrator Firms
-Best Security Training Organisations
-Best Security Agencies (Residential)
-Best Security Agencies (Commercial/Industrial)
-Best Video Analytics Solutions Providers

Excellent Service Award (EXSA) silver November 2022

Metropolis Security Systems Pte Ltd was awarded the Excellent Service Award (EXSA) silver organised by Singapore Retailers Association on 09 November 2022.

This is the 2nd consecutive year Metropolis attained EXSA in recognition of our exemplary customer service and qualities displayed.

Learning Enterprise Alliance Award September 2022

This award was presented on 16 September 2022 and it recognizes organizations that are committed towards using workplace learning for design of work and workplaces to promote continuous learning and performance.

The Learning Enterprise Alliance Award is a testament of Metropolis Security Systems Pte Ltd’s efforts towards encouraging workplace learning and to enhance organizational performance.

Security Officer of the Year Award September 2022

Security Officer of the Year Awards recognize officers who have performed exemplarily on the job, complied with the Security Officers’ Code of Conduct, fostered admiration amongst their colleagues, displayed leadership qualities and exhibited a consistently high level of performance and service excellence.

NTUC May Day Awards May 2022

“Medal of Commendation”

The annual NTUC May Day Awards honours individuals and organisations, including union leaders, tripartite partners, and workers for their contributions towards the Labour Movement in advancing workers’ interests, as well as for being role models at their workplaces.

Workplace Learning Organization of Competence April 2022

National Workplace Learning Certification Award Badge for the

Workplace Learning Organization of Competence.

Human Capital Partner by TAFEP January 2022

Being recognised as a Human Capital Partner acknowledges Metropolis as an Exemplary employer putting people at the heart of our business. We adopt fair and progressive employment practices as HR strategies (e.g. flexible work arrangements). This allows us to create and sustain an inclusive workplace, and promote the well-being of our employees.

SHRI Awards November 2021

Organized by Singapore Human Resources Institute, recognizing and awarding Standards for Human Capital advancement.

Categories Awarded
1. Coaching & Mentoring (Silver)
2. Employee Engagement (Bronze)
3. Learning & Development (Bronze)

Excellent Service Award November 2021

A national award that recognizes individuals who have gone beyond the call of duty.

Security Officer of the Year Award July 2020

Awarded by Security Association Singapore (SAS) in recognition of officers’ exemplary performance in their duties.

Excellence in Job Redesign Award by Singapore Security Industry (SSI) December 2020

Excellence in Industry Digital Plan Solutions Award by Singapore Security Industry (SSI) December 2020

NS Advocate Award October 2019

The NS Advocate Award is the highest accolade conferred on businesses, organisations and individuals in recognition of their exemplary support towards Total Defence and National Service.

Security Industry Transformation Platinum Award July 2019

Awarded by Association of Certified Security Agencies (ACSA) for the highest recognition of Metropolis’s effort in Security Industry Transformation.

The SkillsFuture Employer Award July 2019

Presented by the President of the Republic of Singapore to honor exemplary organisations that champion employees’ skills development and build a lifelong learning culture at the workplace. 

Security Agencies Grading Exercise

SACE 2022 and 2021 Report Card

SACE has replaced the former Security Agencies Grading Exercise from 1 January 2022.  Under SACE, security agencies will be assessed on Core and Elective Competencies.  Security agencies must attain a “pass” in all Core Competencies to be eligible for a one-year licence.  Agencies will be evaluated for Elective Competencies to be eligible for a two-year licence upon attaining a ‘pass’ in at least 5 Elective Competencies.

Consistently achieved PLRD Grade A rating (13 out of 14 years as of 2021)

ps, We got Graded B in 2020. We are only human.

Our Certificates

OCBC’s Green Initiative Program

Metropolis Security Systems had completed the Small and Medium-sized Enterprise Energy Efficiency Assessment (SMEEA) for our operations branch office units. This assessment will generate an energy efficiency report which can be use to gauge the property’s energy savings against BCA benchmarks.

The SMEEA certified that our office units saves more than 60% of energy consumption over the 2005 code compliant building and saves more than 30% of energy consumption over the energy benchmarking baseline. This certified that Metropolis office is energy efficient and we are align with Singapore’s sustainable movement.

Together, Metropolis Security Systems is working towards a more sustainable Singapore.

ISO 22301:2019 Business Continuity Management Systems

It is an international standard published by the International Organization for Standardization (ISO), and it describes how to manage business continuity in an organization. This standard is written by leading business continuity experts and provides the best framework for managing business continuity in an organization.

bizSAFE STAR

This recognises Metropolis’s Workplace Safety and Health Management System (WSHMS) identifies, manages and controls workplace risks or hazards in compliance with the Workplace Safety and Health (WSH) Act and international standards such as ISO 45001.

ISO 9001:2015 Quality Management Systems

This international standard specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

ISO 45001:2018 Occupational Health and Safety (OH&S) Management System

This international standard specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.

ISO/ IEC 27001: 2013

ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS).

ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS).

ISO/IEC 27001 promotes a holistic approach to information security: vetting people, policies and technology. An information security management system implemented according to this standard is a tool for risk management, cyber-resilience and operational excellence